Last Updated: April 2026
This Privacy Policy explains how Company Name collects, uses, stores, and protects personal information when you visit our website.
CESI processes personal data in accordance with UK data protection law, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
As the Data Controller for personal data collected through this website, this policy explains what information we collect, how it is used and stored, and your rights in relation to that information.
In most cases, you may visit our website without providing personal information. Personal data will only be collected if you choose to provide it, for example, when contacting us or submitting an enquiry.
“We”, “Us”, or “Our” refers to Company Name, the operator of this website.
1. Information We Collect and Use
We collect personal information when you interact with our website, for example, when you complete a contact form, submit an enquiry, subscribe to communications, or otherwise provide information voluntarily.
The information we may collect includes your name, email address, telephone number, and any information you choose to include in your message or enquiry.
This information is used to:
- Respond to enquiries and provide requested information.
- Communicate with you regarding your enquiry or request.
- Manage and administer website interactions.
- Maintain appropriate records of communications.
- Comply with legal and regulatory obligations.
Personal data is processed where necessary to respond to your request, if you have provided consent, or if processing is required to meet legal obligations.
2. Website Communications
If you contact us via the website, email, or other digital channels, we may retain a record of that communication.
We may use your contact details to respond to your enquiry or provide information you have requested. If you have provided consent, we may also contact you with relevant updates or information.
You may withdraw consent to receive communications at any time.
3. Marketing Communications
If you have provided consent, we may contact you by email and, if applicable, SMS to provide updates, news, or information about our services.
Marketing communications are sent only to those who have actively opted in to receive them. Consent is obtained through affirmative action and is not inferred from general contact or enquiry submissions.
You may withdraw your consent at any time by using the unsubscribe link in communications or by contacting us directly. Withdrawal of consent will not affect the lawfulness of processing carried out prior to withdrawal.
We do not send unsolicited marketing communications and do not rely on implied consent.
4. Website Analytics and Cookies
Our website uses cookies and similar technologies to support functionality and to understand how visitors use the website.
Cookies fall into the following categories:
- Strictly necessary cookies, which are required for the operation of the website and do not require consent.
- Analytics and performance cookies, which help us understand website usage.
- Functionality cookies, which facilitate enhanced features if applicable.
Non-essential cookies, including analytics and functionality cookies, are placed only with your consent through our cookie banner or preference tool.
You are given a choice to accept or reject non-essential cookies when you first visit the website. Consent can be withdrawn or adjusted at any time through your cookie settings or browser controls.
Further details on the cookies used, including their purpose and duration, are provided in our Cookies Policy.
5. Data Retention
Personal data collected through the website is retained only for as long as necessary to fulfil the purpose for which it was collected, including responding to enquiries, maintaining records, and meeting legal or regulatory obligations.
If information is no longer required, it will be securely deleted or anonymised.
6. Sharing Your Information
We do not sell personal data.
Personal information may be processed by trusted service providers who facilitate our website, hosting, communications, or analytics services.
Personal data may also be disclosed if required by law or regulatory obligation.
7. International Data Transfers
Some service providers may process personal data outside the United Kingdom or the European Economic Area.
If this occurs, appropriate safeguards are in place to ensure personal data is protected in accordance with UK data protection requirements.
8. Your Rights
Under UK data protection law, you have the right to:
- Request access to the personal data we hold about you.
- Request correction of inaccurate or incomplete data.
- Request deletion of your personal data if applicable.
- Object to or restrict certain types of processing.
- Withdraw consent where processing is based on consent.
Requests can be made using the contact details on our website.
9. Children’s Privacy
This website is not directed at children. We do not knowingly collect personal data from those under the age of 16 without appropriate consent from a parent or guardian.
10. Data Security
Company Name takes appropriate technical and organisational measures to protect personal data collected through the website.
However, no method of internet transmission or electronic storage can be guaranteed to be completely secure.
11. Contacting Us
You may contact us using the details provided on our website to:
- Request access to personal data.
- Request correction or deletion of data.
- Raise a concern or complaint.
- Ask questions about this Privacy Policy.
You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO), the UK regulator for data protection matters.
12. Changes to This Website Privacy Policy
We may update this Website Privacy Policy from time to time. Any changes will be published on this page.